Restoring archived files
If you have lost data or encountered a problem, you can restore your site information using files in your archive. To restore the files, the system uploads the specified files from the backup server to the working directories on your site.
If a file by the same name, as the one being restored, exists on your server, then WEBppliance does not replace or overwrite the existing file, in other words, the file is not restored from the backup.
Note: Restoring files may take a long time to complete, depending on the size of the archived files and the speed of your network connection.
Important: During the restore operation, WEBppliance automatically uncompresses the restored .gz file and updates your working directories and files with the archived content. Do NOT manually uncompress the restored file to make changes to the archived files and upload them again as a compressed .gz file. If the files in the archive are manually modified, you cannot restore files from the archive again. This is a security measure to ensure that the archived files are not corrupted by malicious scripts.
When you restore a site, if the server on which the site is being restored uses a MySQL database having the same name as the one being restored, then the prefix of the database name is changed. This can make your databases inaccessible. It is advised that you restore the site onto a different WEBppliance server that does not use a database with the same name. Also, if the Database Administrator name already exists on the server where the database is being restored, the name is automatically changed to ensure uniqueness. You must subsequently change any references to the old administrator name, otherwise you will be unable to connect to the database.
To restore data from the archive:
In the shortcuts area of the Home page, click Backup/Restore (Tools section).
In the Backup/Restore submenu, click Restore. The Restore form opens.
To restore, choose one of the following options.
Download. Downloads the file from the archive to your active server.
FTP. Uses the FTP utility to restore files from the archive to your active server.
Note: Large files may take a long time to transfer depending on the quality of your Internet connection. FTP is recommended as a faster and more reliable option when transferring files.
The Download option is ideal for small files.
In the Select Backup File text box, enter the name of the file that you want to restore from the archive.
Alternatively, click Browse to locate the file to restore.
In the Email field, enter the email address where you want to receive email status notifications. If you do not want to receive email notifications, leave the field blank.
Click Restore.
A confirmation dialog opens.
Click Ok to proceed with the restore.
A Progress window opens, displaying the status of the restore. If the restore fails with errors, the errors are listed in the Progress window.
FTP is recommended as a faster and more reliable option, especially for large files.
Note: You should have the FTP utility installed on the backup server to use this transfer mode.
In the FTP Server field, enter the name of the FTP server where you want to restore data.
In the FTP Login field, enter the login information for the FTP server.
In the FTP Password field, enter the login password to the FTP server.
In the FTP Location field, enter the directory path of the directory on the FTP server you want to use as the backup directory. If you leave the field blank, the files will be saved to the home directory of the user specified in step 2.
In the Email field, enter the email address where you want to receive email status notifications.
Click Restore. The Restore form opens.
In the Restore form, select the check boxes of the files you want to restore.
The status of the restore will be conveyed through an email notification to the specified address.
